Why Training Matters for Franchise Owners and Operators

Training is an essential item to invest in as an Owner/Operator. Sound training practices lead to smooth operations. And stable operations mean happy customers. When they visit your restaurants, customers expect a great experience. Training plays a significant role in creating that guest experience. A well-trained workforce saves you time and money and increases profitability. […]

The Role of Human Resources in Workplace Violence Preparedness

The job of a human resource professional is more dangerous than many people realize. HR professionals are often leaders in workplace violence prevention initiatives. They have a special duty to advance proper prevention initiatives within their organizations. HR professionals develop, interpret, and enforce organizational policies, and are responsible for handling terminations, hiring, promotion, and zero-tolerance […]

Understanding the Four Types of Workplace Violence

According to the Occupational Safety and Health Administration (OSHA), workplace violence is any act or threat of physical violence that occurs at the worksite. Each year, nearly 2 million Americans are victims of workplace violence. It is an ongoing threat for employers, and while there is no federal law that establishes an employer’s duty to […]

Identifying Employees at Risk for Workplace Violence

In May 2019, a mass shooting at a Virginia Beach government office left 11 employees and a contractor dead. In the wake of the tragedy, friends and colleagues of the shooter realized that there had been warning signs, red flags, alarming behaviors, and threats of workplace violence in the weeks leading up to the shooting. […]