How Restaurants Can Make Disability Accommodations for Staff and Patrons
A great restaurateur knows how to accommodate guests, including guests with disabilities. More than 19% of the American population is disabled. At any time, a customer or employee may seek accommodation from your establishment. Knowing how to respond—and even to anticipate their needs—is imperative. The Americans with Disabilities Act (ADA) protects the rights of people with […]
How Rideshare Apps Affect Restaurant Liability
It’s tempting to believe that rideshare services like Uber and Lyft can prevent accidents and save lives — especially if you own restaurants or other hospitality businesses that serve alcohol. Alcohol-impaired drivers accounted for more than 10,000 fatalities in 2015 — 29 percent of all crash deaths — according to the National Highway Transportation Safety […]
5 Steps Your Restaurant Can Take to Reduce Foodborne Illness Liability
Foodborne illnesses can be nightmare scenarios for restaurants — bad publicity scares customers away while owners confront a mountain of legal liabilities. Such imposing risks illustrate the value of zealous attention to food safety and outbreak prevention in restaurants, where two-thirds of all U.S. foodborne-illness outbreaks originate. All told, foodborne illnesses sicken one-sixth of the […]
Cameras and Restaurant Liability Claims: Pros and Cons of Video Surveillance
Video cameras in restaurants can be an electronic witness for courts, cops, and insurance companies. Picture these common scenarios: An employee reports being injured in a fall in the kitchen, then files a workers’ compensation claim. A camera can confirm the claim’s validity and reveal lapses in safety procedures. An armed robbery at a drive-through […]
Restaurant Safety Remains Challenging for Food Service
What was until recently one of the fastest-growing restaurant chains in the U.S. and a poster child for the organic food movement is finding itself mired in a battle against food-borne illness. “Liability and umbrella insurance coverage are essential for restaurant operators.” After a string of contaminations sickened hundreds of diners in 2015, Chipotle Mexican […]
Restaurant Robbery: How Are You Protecting Your Business?
Consider these ways of preventing robberies and reducing the consequences when a crime does occur.
