Blog

How to Respond When Someone Sues Your Restaurant

No one expects to get sued, and many business owners don’t have a response plan. The first steps you take after getting served with lawsuit papers are very important. Doing the right thing can ultimately make a difference in the outcome of the lawsuit. Restaurant owners are exposed to many types of lawsuits — there […]

The Hidden Liabilities of Pay-to-Play Laws and End-of-Shift Drinks

Liquor liability and dram shop laws offer plenty of liability exposure for restaurant owners when it comes to serving alcohol. But pay-to-play laws and end-of-shift drinks expose restaurant owners and managers to additional liabilities for which they may be less prepared. Becoming familiar with pay-to-play regulations and the risks of offering end-of-shift drinks is an […]

Hidden fire hazards to avoid in restaurants

While any structure or business is susceptible to fire, restaurant owners have more to worry about than most. Restaurant fires are destructive, costly, and many establishments don’t survive a fire loss. During a four-year study by the National Fire Protection Association (NFPA), there were 7,640 structural fires in dining and drinking establishments. These fires caused […]

How Restaurants Can Make Disability Accommodations for Staff and Patrons

A great restaurateur knows how to accommodate guests, including guests with disabilities. More than 19% of the American population is disabled. At any time, a customer or employee may seek accommodation from your establishment. Knowing how to respond—and even to anticipate their needs—is imperative. The Americans with Disabilities Act (ADA) protects the rights of people with […]

Insurance Coverage for Active Shooter Risks

By Paul Marshall A terror attack or mass shooting can plunge organizations into a disorienting world of trauma, grief, media scrutiny and litigation threats. When an attack occurs, the leaders of private companies and government entities alike feel driven to deliver a caring, supportive response to the victims and survivors. At the same time, they […]

What do EAPs Have to do with Workplace Violence?

A proactive approach is foundational to a successful workplace violence mitigation program. One such strategy is a comprehensive employee assistance program (EAP). An EAP is a confidential service provided to employees to assist them with personal issues. Often, these personal issues can affect job performance and even lead to instances of verbal abuse or violence […]